SHIPPING

FREE SHIPPING OVER $400 CAN/US

Customers responsible for shipping back all returns.

HOW LONG DOES IT TAKE BEFORE I RECEIVE MY ORDER?

KEEP IN MIND THAT WE ARE A SMALL BUSINESS.  PLEASE ALLOW 2-5 BUSINESS DAYS FOR PROCESSING AND AN ADDITIONAL 2-5 BUSINESS DAYS FOR SHIPPING. ONCE YOUR ORDER SHIPS IT IS OUT OF OUR CONTROL. HOWEVER, IF PROBLEMS OCCUR PLEASE CONTACT US. DO NOT FORGET THAT ALL OF THESE ESTIMATES DO NOT INCLUDE WEEKENDS!

I THINK MY ORDER WAS LOST IN THE MAIL!!

IF YOU ARE TRACKING YOUR ORDER AND YOU NOTICE THAT YOUR ORDER IS NOT MOVING OR IT WAS DELIVERED BUT YOU HAVE NOT RECEIVED YOUR ORDER, YOU MAY FILE A CLAIM WITH CANADA POST! USE THIS LINK TO FILE A CLAIM:

https://www.canadapost.ca/cpotools/apps/ccm/business/claim?execution=e2s1

What happens if my item is out of stock?

If an item(s) selected on your order is out of stock, a notification will be sent to the email address provided and payment will be cancelled. At this time, we are unable to make substitutes for out of stock items in your order.

Please note: Order Confirmation emails are automated emails that are sent prior to contacting you about an Out of Stock item.