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RETURN POLICY

Our online + in-store return policy is no refunds.

We offer both exchange or store credit in the physical shop, and store credit with mailed returns.

Please send us an email within 7 days of receiving the item so that we can green light the return and send you confirmation. Then we anticipate your mailed return within 7 days...so 14 day turnaround is the goal.  For returns please email aloha@beachave.ca

We ask that you pay for return shipping.

All product must have the original tags attached, unworn/unused/unaltered condition.

FINAL SALE ITEMS:  
HATS
BAGS
TOWELS
BRALETTES
SWIM
SUNGLASSES
FOOTWEAR
SCARVES
JEWELRY
HAIR ACCESSORIES
BELTS
PAJAMAS
SALE/DISCOUNTED ITEMS

We will issue you a store credit once we have received the item back in the condition originally sent.  If the item comes back in a different condition we will mail it back to you.

In-store policy is 14 days for exchange/store credit.

Please do not extend return policy days “when you visit Kelowna.”. Your return will not be accommodated.

We recommend cold water wash and hang drying, or dry cleaning all clothing.

Thank you for understanding our small business policy.  We truly appreciate your business🤍